Monthly Archives: May 2013

Zen and the Art of Negotiation

It is always worth recalibrating yourself regarding your approach to negotiation on a regular basis.  Regular negotiation training is a useful way to do this but a simple period of introspection can deliver the same value.  This was brought home … Continue reading

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Goldilocks and the KPIs

Can we go too hard in measuring our service providers?  Performance measurement of service providers is a very fraught subject and challenges companies to find their ‘Goldilocks’ zone where performance measures fall neatly between too much measurement and not enough … Continue reading

Posted in Performance Improvement, Supply Chain Best Practice, Supply Chain Collaboration, Supply Chain Innovation, Supply Chain Relationship Management | Leave a comment