Monthly Archives: February 2012

Measuring Relationships: Which Model should I Use?

The old adage that to manage something you have to be able to measure it has been around since at least Lord Kelvin in the 1800’s.  Likewise in business we all recognise that if something is important, then it should … Continue reading

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Using “5 Why’s” & Proportional Investment to Fix Problems

One of the most useful and widely applicable tools to come out of the Toyota Production System is “Ask Why 5 Times”.  This tool is aimed at finding (and fixing) the root cause of problems; the assumption being that most … Continue reading

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